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IdP discovery search interfaces should follow these recommendations when displaying the results of institution searches.

  • Display institutional name

  • Display institution domain, in addition to the institution name, to show users that they will be taken to a different site.

  • Institutional icons should only be shown if the do not impact performance.
    Note: Search results without icons tested effectively and users were able to find their institutions.

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  • Limit the number of displayed search results to 25 choicesthe initial set. If there are more results, the user can find them through infinite scrolling. A technique that loads in more results, as the user scrolls towards the bottom.

  • If the number of matches from type ahead is too large to have reasonable confidence of a relevant match displaying near the top of the list (e.g., greater than 10),  prompt users to type more characters before displaying the matches. But also give them a way to view the list anyway  (Link to error handing section or put details here? 

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Handling long institution names in the results display

Long names should be truncated to fit the available width of the IdP discovery service results panel. 


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