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Error Handling for Identity Provider Discovery

Error Handling for Identity Provider Discovery

Owned by Heather Flanagan
Last updated: Aug 12, 2022 by Bojhan Somers
1 min read

IdP discovery service search interfaces should handle errors as follows:

No matching institution

 

  • When there are no matches, provide a helpful message instructing users on next steps that may lead to success. 

 

 

 

Too many results



Accessibility Notes for Error Handling

  • Assistive technology needs to be made aware that too many results have been found, guiding the user to add more identifying characters..

  • Assistive technology needs to be made aware that too few or no results have been found.

 

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