Error Handling for Identity Provider Discovery

IdP discovery service search interfaces should handle errors as follows:

No matching institution

 

  • When there are no matches, provide a helpful message instructing users on next steps that may lead to success. 

 

 

 

Too many results




Accessibility Notes for Error Handling

  • Assistive technology needs to be made aware that too many results have been found, guiding the user to add more identifying characters..

  • Assistive technology needs to be made aware that too few or no results have been found.